Owner & IT Leadership
Bob Swensen
Owner / IT Professional
Leads Total Technology Solutions with more than 25 years of hands-on IT experience, helping Maryland businesses make steady, practical technology decisions.
Maryland-based team
Local IT people who learn how your business works.
Total Technology Solutions is built around practical support, steady relationships, and technicians who understand the pace of Maryland businesses.
Who you work with
A support team close enough to understand local business needs.
Real people, clear roles, and a direct way to connect with the Maryland-based team behind your day-to-day IT support.
Systems & Infrastructure
Josh Ciepiela
Senior System Administrator
Keeps client environments reliable across Microsoft 365, servers, networks, backups, and escalated support needs, with a focus on stability and clear technical follow-through.
Support & Operations
Josh Ventura
IT Support Technician / IT Operations
Supports clients day to day, keeps service workflows organized, documents fixes, and helps improve internal tools and web projects that make support easier to navigate.
How we show up
Responsive, plain-spoken, and invested in long-term stability.
The best support relationships are built on context. We want clients to feel like they are calling people who know the environment, not starting over from scratch every time.
Maryland business focus
Support shaped for local companies, local expectations, and practical response needs.
Human support first
Plain language, clear next steps, and people who treat your staff with patience.
Technical depth
Help across networks, devices, backup, cloud services, security, and remote access.
Career-minded culture
A good fit here is curious, service-oriented, and comfortable solving real business problems.
Careers
Think you would be a great fit?
We are always interested in thoughtful, dependable people who care about technology and customer service. Submit your information here and we can keep you in mind for future opportunities.
Maryland based
Great for people who understand local businesses and can support remote and on-site needs.
Service minded
Strong communication matters as much as technical skill when clients are under pressure.
Always learning
Curiosity, documentation, and follow-through are what turn a good technician into a trusted one.