Microsoft 365 & User Access
Email, licensing, MFA, Teams, OneDrive, SharePoint, and user access that stays organized.
- Account setup, removal, and permissions
- Email and Teams troubleshooting
- OneDrive and SharePoint guidance
Services
Managed IT services that cover the daily issues and the bigger risks.
From Microsoft 365 and QuickBooks access to network maintenance, cybersecurity, remote support, and backup planning, Total Technology Solutions keeps Maryland businesses productive.
What we handle
One partner for support, maintenance, access, and continuity.
The best IT support is specific enough to solve the problem in front of you and structured enough to prevent the same issue from becoming a weekly interruption.
Network Management
Setup, monitoring, and repair for the wired and wireless networks that keep your office connected.
- Router, switch, firewall, and Wi-Fi support
- Performance troubleshooting
- Network documentation and cleanup
Backup & Recovery
Cloud resources and backup plans shaped around your actual data, recovery needs, and budget.
- Cloud and local backup planning
- Backup planning and review
- Data recovery readiness
Cybersecurity & Access
Practical protections for accounts, devices, remote access, and the daily workflows that need safeguards.
- Endpoint and account hardening
- Phishing and MFA setup
- Remote access security
Remote Support
Support for employees who need secure, reliable access from home, client sites, or the field.
- Workstation and software troubleshooting
- Secure access to office resources
- Device and user onboarding
SharePoint & File Servers
Plain-English recommendations that help leadership make better technology decisions.
- Shared file access and permissions
- Mapped drives and file server support
- Migration and cleanup planning
How support works
Simple intake, fast review, clear next steps.
Call or submit a request
Reach a real person and give us the context we need to start moving.
Technician review
A qualified technician begins reviewing the issue within the promised response window.
Remote or on-site support
We solve remotely when possible and come on-site when the work requires it.
Document and prevent
Recurring issues get tracked so the same pain does not keep coming back.
Ready when you are